Terms of service

Barbeo is online software that lets barbershops take bookings and manage their calendar, team, clients, packages, vouchers and public page. Shops' clients can book and manage their bookings free of charge.

These terms apply to anyone who creates an account or uses Barbeo. By creating an account you confirm you have read and accept them. For any question, contact us at info@barbeo.fit.

You must give accurate details and confirm your email. You're responsible for keeping your password safe and for all activity in your account. Tell us straight away if you suspect unauthorised access.

Whoever creates a shop confirms they're authorised to act for that business. The owner can invite team members and is responsible for the access they grant.

New businesses get 30 days of the Barbearia plan free. Afterwards, without a subscription, the business moves to the free, limited Solo plan; nothing is deleted.

Paid plans are charged monthly, per location, through Stripe, at the price shown on the pricing page when you subscribe. You can cancel any time in the back office; the plan stays until the end of the period already paid and partial periods aren't refunded.

We may change prices with at least 30 days' notice by email; the change applies from the following period and you can cancel before then.

• Your page's content (texts, images, prices, services) is your responsibility; it must be accurate and lawful, and you must hold the rights to the images you publish.

• You're responsible for your clients' data as the controller, under the Data processing agreement, which is part of these terms.

• Only send marketing to clients who agreed to it; Barbeo always includes an unsubscribe option.

• Barbeo is not invoicing software certified by the Portuguese Tax Authority. Cash register, sales and voucher records are for internal management; legal invoices must be issued in certified software.

AI branding generates proposed texts, colours and images from the details and images you provide. Proposals may contain mistakes and are only applied when you choose them: review them before publishing. Use is limited to an allowance per plan. Don't send clients' personal data through these features.

With “Use your own ChatGPT”, you send the prompt to your own ChatGPT account, under OpenAI's terms; Barbeo only receives what you import.

You may not use Barbeo for unlawful activities, send spam, try to access other businesses' data, overload or bypass the service's security, or resell the service without written agreement. We may suspend accounts that break these terms, giving notice whenever possible.

We work to keep Barbeo available at all times, but there may be interruptions for maintenance or reasons beyond our control. We may improve, change or remove features; we'll give reasonable notice if a change materially reduces a paid plan.

Barbeo's software, brand and design are ours. The data and content you enter remain yours: you can export them and, when you close your account, we delete them as set out in the Privacy policy.

The service is provided as is. To the extent permitted by law, we aren't liable for lost profits, lost clients or indirect damages, and our total liability is limited to the amount paid in the 12 months before the event. Nothing in these terms limits rights that the law doesn't allow to be limited, particularly consumers' rights.

You can close your account at any time by contacting us. We may end the service with 30 days' notice, or immediately in case of a serious breach of these terms.

We may update these terms; material changes are announced by email or in the back office at least 15 days in advance. These terms are governed by Portuguese law. Consumers may use alternative dispute resolution and the EU online dispute resolution platform.